Even if your job is not to sell, there will come a time when you will
have to persuade someone. Persuasion happens not only between salespeople and
their potential customers. As a manager, for instance, you may need to persuade
your subordinates to perform at a higher level. And if you think you have a
brilliant project in mind, you should learn how to persuade your boss to take
on it. Needless to say, the ability to persuade somebody is a desirable one,
and something that you can actually learn and develop. What you will learn in
this article are the things you should do to become persuasive.
1. Have a purpose
Persuasive people are aware of the power they have, and they use it
wisely and sparingly. One thing you have to understand is that many of the
conversations you are going to make will not require that you try to convince
someone to accept something or do something. Remember also that aggressively pushing
people into something will draw them away from you instead. A person who seldom
argues and asks is actually more likely to get consideration when he advocates
some ideas. In short, if you want to be persuasive, you should know when to and
when not to ask and argue.
2. Be a great listener
Always pushing your argument without listening to what others have to say
will definitely get you nowhere. Your ability to express your purpose in an
articulate and convincing manner is just half of what it takes to be
persuasive. More importantly, you need to be an active listener. You have to
listen to get a better idea of what your approach should be to convince them.
Secondly, listening intently will make you realize which parts of their
argument you can attack to be really convincing. It is also through listening
that you can see where you both agree so you may capitalize on such points. If
you already know what you should say, you will naturally focus more on trying
to know what others are saying. There is no point in persuading if you don’t
have any idea what argument others are trying to make.
3. Make a connection
Unless you could establish an emotional connection with the person you
are trying to persuade, you and your arguments will be easily dismissed.
Outstanding salesmen know this, and so they make sure that they are always like
able and see to it that they connect emotionally with their potential
customers. You can do this by showing empathy for another person’s position and
make them feel you are on their side. You must also be patient enough to know
when you should advocate your point. It will be much easier to persuade people
if you could get them aligned with your objectives.
4. Acknowledge credibility
In order to make other people accept your opinions, it is important that
you earn their respect. So how are you going to do this? Well, you can do this
by showing them equal respect and acknowledging the credibility of the facts
they are raising. This way, they will be more open to your arguments and the merits
of your opinion.
5. Know when you should stop talking
Giving people an endless verbal barrage will certainly not help you
persuade your listeners. Remember that it is never a good strategy to annoy and
wear people down. If you think you have said enough and you have made your
point, then it’s time to shut up and step back. It is essential that you give
your listeners time to absorb everything you have said and weigh the pros and
cons of your argument. By letting them think on their own, you are giving them
the chance to see how beneficial your points are.
Having the ability to persuade can be very helpful to you in so many
ways. In fact, you may even use this skill of yours as you go on a job-search.
You may not have the qualities of an excellent salesperson, but you can
definitely learn how to be credible and persuasive enough to your listener or
audience.
Regards
Ankush D Shilimkar
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